To change the primary synchronization organization and overwrite the setting stored in Exchange, click: Settings > Email Configuration > Mailbox > open a mailbox > Test & Enable Mailbox > select Sync items with Exchange from this CRM Organization only, even if Exchanges was set to sync with a different Organization. This will allow server-side synchronization to work for this CRM instance but the other instance would no longer work for synching that mailbox through server-side synchronization. To change the synchronization method for Appointments, Contacts, and Tasks, click: Settings > Email Configuration > Mailbox > open a mailbox > select None for Appointments, Contacts, and Tasks.
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