If you have any doubt in the post please post comments. I will try to solve your problem with in a day.
Thanks to microsoft team http://www.microsoft.com/en-us/dynamics/crm-customer-center/do-your-crm-work-in-outlook.aspx
Feature | Workaround |
---|---|
Email signatures | Use a global email template or use native email signatures in Outlook. |
Full-text editing features | Use standard editing controls. For example, press Enter for double-spaced lines and Shift+Enter for single-spaced lines. |
Attach files during creation | Save an email activity before attaching files. |
Move records by dragging and dropping. | There's no workaround for dragging and dropping records. Dragging and dropping records causes data loss. |
Reminders | After synchronization with Outlook, 15-minute reminders are created for appointments and service activities created in the Microsoft Dynamics CRM folders or in the web application. |
Microsoft Dynamics CRM Service calendar | The CRM Service calendar isn't available by default, but you can ask your system administrator to add it. |
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