https://msdn.microsoft.com/en-in/library/dn865006.aspx?#Panels
Panel
|
Description
|
|---|---|
MainPanel
|
The main work area in the bottom right.
|
ChatPanel
|
The typical location of the chat window. It is under the agent scripting control.
|
HiddenPanel
|
A nonvisible panel generally used for component without a user interface (UI).
|
LeftPanel1
|
A panel just under the WorkflowPanel on the left.
|
LeftPanel2
|
A panel just under the LeftPanel1 on the left.
|
LeftPanelFill
|
A panel just under the LeftPanel2. This panel expands to fill the rest of the area available to the bottom edge of the left panel.
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RightPanel
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A panel located on the right side.
|
CtiPanel *
|
A panel located in the top right, it is the default location for softphone controls. This is a stack panel so more than one control can be added and will show up next to each other.
|
SessionExplorerPanel *
|
A panel located just under the session tabs where you typically display the session lines.
|
WorkflowPanel *
|
A panel located just under the SessionExplorerPanel and usually contains the agent scripting control.
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ToolbarPanel *
|
A panel at the very top just to the right of the Unified Service Desk logo, and typically holds the Toolbar.
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RibbonPanel
|
For internal use only.
|
StatusPanel *
|
A special panel located on the status bar at the bottom of the application.
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