Click phone number in CRM automatically call go in Skype or Skype for Business
Whenever click the skype icon or phone number, we want to call automatically through skype for business or skype.
There are two ways we could achieve it
1)Default CRM method call
2)Using javascript
1) Default CRM method call
Code:
Mscrm.Shortcuts.openPhoneWindow('789-852-987','+1','true');
Output:
Behind the code "Mscrm.Shortcuts.openPhoneWindow" in CRM
2) Using Javascript:
Code:
<!DOCTYPE html>
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<title></title>
</head>
<script type="text/javascript" src="http://www.skypeassets.com/i/scom/js/skype-uri.js"></script>
<body>
<a href="tel:23456789">Call</a>
</body>
</html>
Output:
Whenever click the skype icon or phone number, we want to call automatically through skype for business or skype.
There are two ways we could achieve it
1)Default CRM method call
2)Using javascript
1) Default CRM method call
Code:
Mscrm.Shortcuts.openPhoneWindow('789-852-987','+1','true');
Output:
Behind the code "Mscrm.Shortcuts.openPhoneWindow" in CRM
openPhoneWindow = function (phoneNumber, countryCode, useSkypeProtocol) {
var $v_0 = "tel";
$v_1 = (new parent.Mscrm.PhoneUriBuilder).buildUri(phoneNumber, countryCode, $v_0),
$v_2 = parent.Mscrm.CrmUri.createForOrganization($v_1, null);
$v_2.checkParamsNoEqual = true;
safeWindowOpen($v_2, "", "")
};
function safeWindowOpen(url, name, features, replace, disablePopupWarning) {
var $v_0 = null;
//if (!IsNull(url))
$v_0 = url.toString();
// else $v_0 = "";
//if (IsNull(features))
features = "";
parent.Mscrm.PerformanceTracing.write("Navigate", $v_0);
var $v_1 = null;
try {
if (parent.Mscrm.CrmWindow.$3C && parent.Mscrm.Utilities.isChrome()) features = $7x(features, "status=1");
parent.Mscrm.CrmWindow.$3C = true;
var $v_2 = new Date;
if (window.name === name)
//The below line of code only open skype window.....
$v_1 = parent.masterWindow().open($v_0, name, features, replace);
else
$v_1 = window.open($v_0, name, features, replace);
attachErrorHandler($v_1);
try {
$v_1.focus()
} catch (e) { }
var $v_3 = new Date;
$9p($v_1, $v_2.getTime(), $v_3.getTime());
$v_1._masterWindow = masterWindow()
} catch ($$e_9) { }
//IsNull($v_1) && !disablePopupWarning && handlePopupBlockerError($v_0);
return $v_1
}
function Test() {
openPhoneWindow("768-555-0156", "+91", "false")
}2) Using Javascript:
Code:
<!DOCTYPE html>
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<title></title>
</head>
<script type="text/javascript" src="http://www.skypeassets.com/i/scom/js/skype-uri.js"></script>
<body>
<a href="tel:23456789">Call</a>
</body>
</html>
Output:
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